555 Main Street, #1234, Dallas, TX 75201

“Delivery charges vary based on the size and weight of your pallet, as well as your delivery zip code. To get a precise, upfront quote, simply add items to your cart and proceed to checkout. You’ll see the shipping cost before you complete your purchase, with no surprises.”

Delivery from a liquidation website like My Pallets can take anywhere from 5 to 20+ business days, with 7-14 business days being a common average.

However, it’s crucial to understand why the timeline is so variable. Unlike Amazon Prime, this isn’t a simple parcel shipment. Here’s a detailed breakdown of the process and the factors that affect the timing.

Yes, your data is protected. We take your security seriously.

• Secure Checkout: All payments are processed through a PCI-DSS compliant gateway, which is the highest standard for secure online transactions. Your financial data is encrypted and never stored on our servers.

• Data Privacy: We do not sell or share your personal information with third parties. Your data is used solely to process and ship your order.

Order Confirmation & Payment Processing (Immediately – 24 hours)

• What Happens: Right after you click “place order,” you’ll receive an automatic email confirmation. This is not a shipping notice; it’s just a receipt that your order and payment have been received.

• Payment Hold: The website will process your payment (credit card, debit, etc.). For first-time customers or large orders, there might be a brief review to prevent fraud.

2. Order Processing & Pallet Pulling (1 – 5 Business Days)

This is the most critical and variable stage. The website’s warehouse team gets your order ready.

Yes, you should absolutely receive an invoice for your order.